Privacy Policy
Last updated: 4/10/2025
We care about your privacy and want to share with you everything we do with your personal data. Throughout TRAINERSTUDIO.IO's Privacy Policy, you can verify what rights are at your disposal, what data we process and with whom we share it, the period for which we retain it, among many other details.
Who is responsible for processing your data?
The controller of your personal data is TIMETIME SOFTWARE SL (hereinafter, "TRAINERSTUDIO.IO"), with Tax ID B72969850 and registered office in Spain. If you still have questions after reading this, you can contact us at the following email address: info@trainerstudio.io
Scope of application of this policy
This Privacy Policy applies to all users of the website https://www.trainerstudio.io and its subdomains, whether they register or not; to all users of the mobile application, from the moment they install it on their mobile device; to all users of the platform who register for the trial period and to all those who actually contract our services after the trial period.
What data we collect
Trainer Data
- Data required from the Trainer during registration
- Payment data
- Billing data
- Data collected automatically
Client Data
- Data entered by the Client
- Local files, notifications, and other data
- Other data collected automatically
Purposes of processing
- Provision of our service
- Maintenance and improvement of services
- Customer support
- Billing
- Legal matters
- Marketing
- Security and contractual purposes
Retention period
In general, after the user's request for deletion, the data is encrypted and stored securely for the same legal period required for the retention of tax data, i.e., 10 years, after which it is permanently deleted from all servers.
Subcontractors
Some of the information you provide may be processed by third parties outside our services. We limit this sharing to the minimum necessary to continue operating efficiently.
Trainer Rights
- Right of access
- Right of rectification
- Right to erasure of data ("right to be forgotten")
- Rights of objection and limitation of processing
- Right to data portability
Client Rights
It is the Trainer's responsibility to ensure that the client has access to all rights and information to be provided under the General Data Protection Regulation.
Security
The security of your data and the services we provide is one of our highest priorities. We regularly analyze our platforms and servers to ensure that all measures are taken to mitigate security risks.
Links to external websites
TRAINERSTUDIO.IO cannot be held responsible for how these companies handle the protection of privacy and personal data on external websites.
Policy Updates
TRAINERSTUDIO.IO's Privacy Policy is subject to constant and periodic review. We recommend that you visit this page regularly and stay up to date with the latest updates.